01

Strategy & operations · $20M–$500M companies

We move the numbers

your board

actually reads.

Provan is a strategy and operations firm helping mid-market businesses improve performance through measurable, partner-led engagements.

Every result we publish states its baseline, timeline and source — like the one beside this text.

Featured result · PRV-014

Operational Excellence

/

Logistics

Sample data

Order-to-cash cycle

Regional logistics operator

34

days

−45.2%

−45.2%

Baseline 62

14 weeks

Before

62

days

After

34

days

Timeline

14 weeks

Cash released

$4.1M

Stmt.

Baseline vs result

Before

62

−28 days

After

34

Source

Client ERP export, Q1 vs Q3 2025; reviewed by the client's CFO.

01

Format

Fixed scope, 4–16 weeks

02

Team

Partner-led, 2–4 people

03

Reporting

Weekly, against baseline

04

Reply

Within 1 working day

02

Selected results

Three results.

One standard.

Every case is reported in the same six fields — metric, before, after, change, timeline and source — so results can be compared, not just admired.

Sample data

Illustrative sample data. Provan, its people, clients, figures and sources are fictional and shown for demonstration only.

01

PRV-009

Strategy & Growth

/

Software

· 2025

Net revenue retention

B2B software company

$40M ARR

Timeline

9 months

Source

Billing system export, FY2024 vs FY2025.

Before

94%

+18 pts

After

112%

02

PRV-011

Operational Excellence

/

Manufacturing

· 2025

On-time delivery

Industrial components manufacturer

$220M revenue · 3 plants

Timeline

16 weeks

Source

Plant MES data, 8-week rolling averages.

Before

81%

+16 pts

After

97%

03

PRV-012

Strategy & Growth

/

Retail

· 2024

EBITDA margin

PE-backed specialty retailer

$310M revenue · 84 stores

Timeline

11 months

Source

Audited management accounts, FY2023 vs FY2024.

Before

8.2%

+5.4 pts

After

13.6%

03

Situations we’re hired for

Recognise the problem.

Find the fix.

Most clients arrive with a symptom, not a brief. Pick the one closest to yours to see how we approach it and where we have solved it before.

Signs you’ll recognise

Receivables days drift up every quarter

Growth needs more working capital, not less

Nobody owns the order-to-cash number

How we fix it

Operational Excellence

Faster cash, reliable delivery, lower cost to serve. 8–12 weeks, from $60k.

Where we’ve done it · PRV-014

Regional logistics operator — order-to-cash cycle, 14 weeks

Before

62 days

−28 days

After

34 days

Signs you’ll recognise

Receivables days drift up every quarter

Growth needs more working capital, not less

Nobody owns the order-to-cash number

How we fix it

Operational Excellence

Faster cash, reliable delivery, lower cost to serve. 8–12 weeks, from $60k.

Where we’ve done it · PRV-014

Regional logistics operator — order-to-cash cycle, 14 weeks

Before

62 days

−28 days

After

34 days

04

Services

Four services.

Scoped and priced up front.

Each engagement has a fixed scope, a named partner and a fee agreed before work begins. Fees shown are starting points for a typical mid-market scope.

05

How an engagement runs

Fourteen weeks.

Measured from week one.

A typical fixed-scope engagement. The baseline is agreed in writing before anything changes, so the result at the end can only be compared with one number.

W01

W03

W05

W07

W09

W11

W13

W14

01

Diagnose

02

Define

03

Execute

04

Measure

Typical engagement · 14 weeks

W01

W03

W05

W07

W09

W11

W13

W14

01

02

03

04

Typical engagement · 14 weeks

01 · Baseline report

Sample · PRV-014

Baseline, agreed week 3

Measure

Baseline

Source

Order-to-cash cycle

62 days

ERP, Q1 2025

Invoices issued with errors

7.4%

Billing log

Receivables over 60 days

18%

Aged debtors

Customers on non-standard terms

41%

Contract register

Source

Signed off by the CFO of the regional logistics operator before any change is made.

Regional logistics operator

Page 1 of 6

01

01

Weeks 1–3

Diagnose

Understand the situation and fix the baseline before anything changes.

Activities

Activities

Data pull from your systems

Site and team interviews

Baseline agreed in writing

Your involvement

Your involvement

Finance lead and process owners, ~4 hours a week

You receive

You receive

Baseline report

01 · Baseline report

Sample · PRV-014

Baseline, agreed week 3

Measure

Baseline

Source

Order-to-cash cycle

62 days

ERP, Q1 2025

Invoices issued with errors

7.4%

Billing log

Receivables over 60 days

18%

Aged debtors

Customers on non-standard terms

41%

Contract register

Source

Signed off by the CFO of the regional logistics operator before any change is made.

Regional logistics operator

Page 1 of 6

02

02

Weeks 4–5

Define

Choose the few priorities worth doing and set measurable targets against the baseline.

Activities

Activities

Opportunity sizing

Priority workshop with leadership

Targets and owners per measure

Your involvement

Your involvement

Leadership team, two half-day sessions

You receive

You receive

Target sheet and business case

02 · Target sheet and business case

Sample · PRV-014

Targets and owners

Measure

Base

Target

Owner

Order-to-cash cycle

62

38

CFO

Invoice error rate

7.4%

2.0%

Billing lead

Receivables > 60 days

18%

8%

Credit control

Business case

Reaching 38 days releases an estimated $3.5M of working capital for regional logistics operator.

Regional logistics operator

Page 1 of 3

03

03

Weeks 6–12

Execute

Implement with your team, not around it. Progress is reported weekly against the baseline.

Activities

Activities

Workflow and policy changes

Pilots, then roll-out

Weekly progress review

Your involvement

Your involvement

Owners per workstream, 30-minute weekly review

You receive

You receive

Weekly progress pack

03 · Weekly progress pack

Sample · PRV-014

Week 9 of 14 · Order-to-cash cycle

Actual vs baseline

days

Baseline 62

This week

45 days

Target

38 days

Elapsed

Regional logistics operator

Page 1 of 4

03 · Weekly progress pack

Sample · PRV-014

Week 9 of 14 · Order-to-cash cycle

Actual vs baseline

days

Baseline 62

This week

45 days

Target

38 days

Elapsed

Regional logistics operator

Page 1 of 4

03 · Weekly progress pack

Sample · PRV-014

Week 9 of 14 · Order-to-cash cycle

Actual vs baseline

days

Baseline 62

This week

45 days

Target

38 days

Elapsed

Regional logistics operator

Page 1 of 4

04

04

Weeks 13–14

Measure

Compare outcomes with the original baseline and document the result with its source.

Activities

Activities

Result verified with your finance team

Handover of cadence and tools

Statement of result

Your involvement

Your involvement

CFO sign-off on the figures

You receive

You receive

Statement of result

04 · Statement of result

Sample · PRV-014

Statement of result · Order-to-cash cycle

Before

62 days

−28 days

After

34 days

Timeline

14 weeks

Cash released

$4.1M

Target

38 days · beaten

Source

Client ERP export, Q1 vs Q3 2025; reviewed by the client’s CFO.

Regional logistics operator

Page 1 of 2

06

Selected work

Deeper proof.

Three engagements in detail.

Each case states the question, what we found, what changed and where the figure came from. Clients are described by sector and size, never named.

Case index

7 published cases across 4 services.

7 published cases across 4 services.

07

The people

Partners, not pitch teams.

You meet who does the work.

Four partners, each leading one service. The partner on your first call leads your engagement and attends every weekly review.

HM

Portrait · 4:5

Helena Marsh, Managing Partner

HM

Helena Marsh, Managing Partner

P.01 · Leads Strategy & Growth

Helena Marsh

Managing Partner

Leads growth and portfolio work for founder-led and PE-backed companies. Has taken four retail and services businesses through margin-led turnarounds.

Previously

Partner, global strategy consultancy · 11 years

Strategy director, listed retailer

Sectors

Retail · Consumer · Business services

TR

Portrait · 4:5

Tomás Rivera, Partner, Operations

TR

Tomás Rivera, Partner, Operations

P.02 · Leads Operational Excellence

Tomás Rivera

Partner, Operations

Fifteen years running and fixing plants and networks. Starts every engagement on the floor, with the data the client already has.

Previously

Operations director, industrial manufacturer

Lean programme lead, advisory practice

Sectors

Manufacturing · Logistics · Distribution

AS

Portrait · 4:5

Anika Shah, Partner, Performance & Analytics

AS

Anika Shah, Partner, Performance & Analytics

P.03 · Leads Performance & Analytics

Anika Shah

Partner, Performance & Analytics

Builds the management view finance teams wish they had: one KPI tree, one model, one monthly pack the board actually reads.

Previously

Group FP&A director, PE-backed distributor

Analytics lead, global consultancy

Sectors

Distribution · Software · Healthcare

DO

Portrait · 4:5

Daniel Okafor, Partner, Transformation

DO

Daniel Okafor, Partner, Transformation

P.04 · Leads Transformation & Execution

Daniel Okafor

Partner, Transformation

Runs integrations and operating-model change from the inside, often as interim executive, until the result is in the accounts.

Previously

Interim COO, three PE portfolio companies

Integration lead, transaction advisory firm

Sectors

Healthcare services · Business services

08

Client voice

“

“

We had tried to fix collections three times. Provan put a baseline on the table in week two, and every decision after that was argued against it.”

Marta Lindqvist

Chief Financial Officer

Regional logistics operator,

$140M revenue · 1,100 staff

Stmt.

Baseline vs result

Before

62

−28 days

After

34

Source

Client ERP export, Q1 vs Q3 2025; reviewed by the client's CFO.

“

“

The board stopped debating store counts and started debating store economics. That shift paid for the engagement inside the first quarter.”

James Whitcombe

Operating Partner, majority shareholder

PE-backed specialty retailer,

$310M revenue · 84 stores

Stmt.

Baseline vs result

Before

8.2

+5.4 pts

After

13.6

Source

Audited management accounts, FY2023 vs FY2024.

09

Questions

Before you call.

Straight answers.

Fees, timing, who does the work and how results are measured — the questions every first call starts with.

01

What does an engagement typically cost?

02

How long does an engagement take?

03

Who actually does the work?

04

How do you measure success?

05

Will you publish our results?

06

Which businesses are a good fit?

07

What happens on the first call?

10

Insights

Notes from the work.

Written by the partners.

11

Next step

Bring us the number

that matters most.

Talk to a partner

Book a consultation

Thirty minutes with the partner who would lead your engagement. You leave with an honest view of fit, scope and likely fee.

Not ready to talk?

Run the cash & margin diagnostic

Twelve questions, about ten minutes. A scored view of where cash and margin are leaking, compared with our engagements.

Your request

≤ 1 working day

A partner replies

We’ll respond within one working day.

11

Next step

Bring us the number

that matters most.

Talk to a partner

Book a consultation

Thirty minutes with the partner who would lead your engagement. You leave with an honest view of fit, scope and likely fee.

Not ready to talk?

Run the cash & margin diagnostic

Twelve questions, about ten minutes. A scored view of where cash and margin are leaking, compared with our engagements.

Your request

≤ 1 working day

A partner replies

We’ll respond within one working day.

11

Next step

Bring us the number

that matters most.

Talk to a partner

Book a consultation

Thirty minutes with the partner who would lead your engagement. You leave with an honest view of fit, scope and likely fee.

Not ready to talk?

Run the cash & margin diagnostic

Twelve questions, about ten minutes. A scored view of where cash and margin are leaking, compared with our engagements.

Your request

≤ 1 working day

A partner replies

We’ll respond within one working day.

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